Refund Policy for LinkedPic AI

Overview

At LinkedPic AI, we stand behind our professional LinkedIn headshot generation service and strive to ensure customer satisfaction. This refund policy outlines the terms and conditions under which you may request a refund for your purchased headshot credits.

Our Commitment

We use advanced AI technology to transform your selfies into studio-quality, recruiter-friendly business portraits. While we strive for excellent results, we understand that AI-generated headshots may not always meet every individual's expectations. That's why we offer a fair refund policy.

Refund Eligibility

To be eligible for a refund, your request must meet the following criteria:

Time Limit

Refund requests must be submitted within 7 days of your original purchase date.

Usage Limit

You must have used less than 50% of your purchased headshot generation credits at the time of the refund request.

Valid Reason

You must provide a clear reason for requesting the refund, such as:

Generated headshots do not resemble the uploaded photo (identity preservation issues)
Technical errors preventing headshot generation
Service not meeting advertised quality standards

How to Request a Refund

To request a refund, please follow these steps:

Step 1: Contact Our Support Team

Email: [email protected]
Include your order number and the email address associated with your account
Describe the issue with your headshot generation experience
Attach examples of unsatisfactory results if applicable

Step 2: Review Process

Our team will review your request within 2-3 business days
We may contact you for additional information or offer to regenerate your headshots
You will receive an email notification regarding the status of your request

Step 3: Refund Processing

If approved, refunds will be processed within 5-7 business days
Refunds will be credited back to your original payment method
You will receive a confirmation email once the refund has been processed

What Happens After a Refund

Your account credits will be deducted to reflect the refunded amount
Any headshots already generated with the refunded credits will remain in your gallery
You may continue using any remaining credits on your account

Non-Refundable Situations

Refunds may not be granted in the following circumstances:

❌ Requests made more than 7 days after purchase
❌ Accounts that have used 50% or more of their purchased credits
❌ Violations of our Terms of Service (e.g., uploading prohibited content)
❌ Dissatisfaction with results when the input photo quality was poor (blurry, low resolution, extreme angles)
❌ Change of mind without attempting to use the service
❌ Requests based on minor style preferences that could be addressed by trying a different preset

Satisfaction Guarantee Alternative

Before requesting a refund, we encourage you to:

Try Different Styles: Our AI offers multiple professional styles (Tech CEO, Wall Street, Creative Pro, etc.). Results may vary by style.
Upload a Better Photo: Front-facing photos with good lighting produce the best results.
Contact Support: Our team can often help troubleshoot or offer additional credits for another attempt.

Contact Information

If you have any questions about this refund policy or need assistance with a refund request, please contact us:

Support Team

📧 Email: [email protected]
🌐 Website: linkedpic.pro

Policy Changes

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. We encourage you to review this policy periodically to stay informed of any updates.

Last updated: January 2026

Thank you for choosing LinkedPic AI. We're committed to helping you create the perfect professional LinkedIn headshot that opens doors to new career opportunities.